外贸退货情景对话

时间：2024-07-21 12:58:37 学人智库我要投稿

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外贸退货情景对话

　　以下是外贸退货情景对话，一起来学一学吧。

　　return of goods

　　退货

　　a: the painwork on the body of the cars has become discolored.

　　汽车上的外漆都褪色了。

　　b: we have looked into the matter and found it was due to a chemical imbalance in the paint used in spraying the vehicles.

　　这事我们已经调查了，发现喷这批车使用的油漆成分比例不当。

　　a: i'll return the goods to you, postage and packing forward.

　　我把货退给你们，邮费包装费到付。

　　b: actually we are taking these models out of production and calling in all those that we have supplied.

　　事实上，我们已不生产这一型号的车了，以前供应的车也要收回来。

　　a: that's fine. when do you think we can get the replacements?

　　那很好。你认为什么时候换货能到?

　　b: we have contacted our own suppliers and they said the replacements are on their way to us by express train. you should receive them within a week.

　　我们和供货商联系过了，他们说换货用直达火车运输，已经发过来了了，一周内就能收到。

　　a: this is our initial order with which you and we are far from satisfied.

　　这是我们首次向你们订货，结果很不令人满意。

　　b: i apologize for the inconvenience and please permit me to point out that this kind of fault rarely occurs in our fatory. this is the first time, and i promise, it'll also be the last time. please trust me.

　　给您带来了不便，我深感歉意。请允许我指出一点，我们的车很少出这类问题。这是第一次，我保证也是最后一次。请相信我们。

　　词汇精学：

　　1. forward 本文中的意思是“预约的，货的，预定的”

　　1) adj. 向前的;早的;迅速的

　　eg. the message may also have a forward and reserve routing paths.

　　消息也可以具有一个向前的和保留的路由通道。

　　adv. 向前地;向将来

　　eg. it is this nameless fear which blocks our efforts to move forward.

　　它是阻塞我们的努力向前地移动的这种无名的恐惧。

　　vt. 促进;转寄;运送

　　eg. the hi-tech has put forward our production this year.

　　高科技促进了我们今年生产的发展。