酒店英语口语学习手册之酒水部日常用语

时间:2018-12-31 12:00:00 资料大全 我要投稿

酒店英语口语学习手册之酒水部日常用语

  Seating The Guest
  (W: waiter, G: guest)
  W: Good evening, sir. Welcome to African Deck!晚上好,先生.欢迎光临菲菲酒廊!
  G: Good evening,. I’d like a table for 4.晚上好,我要一张四人桌,

酒店英语口语学习手册之酒水部日常用语


  W: A table for 4, would you come this way, please? Be careful of the steps.
  Would you like to sit here?/ How about this table? 一张四人桌,好的。这边请,小心台阶。坐这里好吗?
  G: It’s fine, thank you. 好的,谢谢。
  W: You’re welcome. Sit down, please. I’ll bring the menu, sir. 不客气,请坐。我去拿菜单。
  注:1 客人到来,首先要打招呼:Good morning/afternoon/evening,, welcome to African Deck !等等的问候语,要让客人感觉到热情。
  2 若客人未说来客人数,可主动问询:How many people do you have?/ How many people are there in your party?(您一行有多少人呢?)等,以便引客入位。
  3 引客入座,要走在客人的前方,身体稍侧,随时注意客人的情况,可提醒:Would you come this way?(这边请)/Follow me, please. Be careful of the steps.(请跟我来,小心台阶)等
  4服务时注意要使用正规的`口语,对客人勿说,ok, hi ,hello 等比较随意的用语,

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酒店英语口语学习手册之酒水部日常用语》(https://www.unjs.com)。
  Taking Orders
  W: What would you like to drink, sir? 先生,您要喝点什么呢?
  G: Give me a Scotch. 给我一份苏格兰威士忌。
  W: Would you like your Scotch straight up(no ice) or on the rocks(with ice), sir?
  您想净饮还是要加冰块呢,先生?
  G Straight up. 净饮。
  W: would you like anything else? 好的,您还要点别的吗?
  G: Give me some peanuts. 来点花生吧。
  W: So, one Scotch without ice and some peanuts, am I right? 一份苏格兰威士忌不加冰的和一份花生,对吗?
  G: Yes, thank you.
  W: You are welcome. Just a minute, sir. 不客气,先生请稍等。
  注:1 特别注意straight up(净饮)on the rocks(加冰)这一说法。因客人用得较多,一定要能听懂。
  2 最后来一个确认(confirm),以免出错。
  3 看到客人引完可问Would you like one more beer, sir?/ Would you like another drink, sir?请问先生还要来一杯吗?
 

酒店英语口语学习手册之酒水部日常用语

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