英文简历技术工程师TECHNICAL ENGINEER

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英文简历(技术工程师)TECHNICAL ENGINEER

     Sandy Lin 15/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING.

  

英文简历(技术工程师)TECHNICAL ENGINEER

  PROFESSIONAL EXPERIENCE

  1998-Present TECHNICAL ENGINEER

  mERCER INE.,Albany,NY

  Plan,coordinate, and execute hardware,software and network installation,configuration,maintenance,troubleshooting and repair operations for service contract clients.Specialize in maintaining IBM and Mac PCs,and peripherals with emphasis on networking environments.

  

  Develop and implement service schedules,systems and procedures to assure delivery of quality,cost-efficient technical services.

  Quickly diagnose causes of systems failures and malfunctions to ensure highest operating efficiencies,reliability,and quality performance standards.

  Respond immediately to emergency situations with sensitivity to deadlines and customer needs.

  Assist network engieers woth installation and trobleshooting of Appleshare and Novell systems.

  Analyze client equipment and operations to determine servicing and supply needs.

  Monitor and maintain cost-effective inventories of supplies,tools and materials.

  Investigate,test,and implement improvements to existing procedures.

  Consistently manage time and multiple tasks to meet deadline,established objectives,and quality performance standards.

  Foster clear communications and maintain excellent staff and client working relations.

  1982-1988 Manager of information systems

  KRITEL ASSOCIATES,INC.,Schnectady,NY

  Directed and supervised all MIS,related activities for a financial services firm supplying critical,timely information to corporate client base.Adminstered DISTON'S 2 Novell 2X networks,maintaining peak operating efficienclen and providing user training for all hardware and software applications.Controlled budget costs for purchasing and operations.

  

  LICENSES AND CERTIFICATIONS

  CANDIDATE FOR CERTIFIED NETWARE ENGINEER/C.N.E.* CERTIFICATION IN MACINTOSH CPU. PRINTER,AND POWERBO

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